Privacy Policy

1. Introduction

Welcome to TitanGrowthAI ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services, including SocialPilot AI, our social media scheduling and publishing tool.

By using TitanGrowthAI, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: Email address, name, and profile information you provide when creating an account.
• OAuth Tokens: Access tokens from social media platforms (such as Meta/Facebook) when you connect your accounts for publishing purposes.
• Social Media Data: User IDs, page IDs, and account identifiers from connected platforms necessary to provide our services.
• Usage Data: Information about how you interact with our platform, including features used and actions taken.
• Technical Logs: IP addresses, browser type, device information, and error logs for security and troubleshooting purposes.

3. How We Use Your Information

We use the collected information for the following purposes:

• To authenticate and log you into our platform
• To connect your social media accounts and enable publishing on your behalf
• To schedule and publish content to your connected social media pages
• To provide customer support and respond to your inquiries
• To improve our platform and develop new features
• To ensure security and prevent fraud or abuse

4. Data Sharing

We do not sell your personal data. We may share information only in the following circumstances:

• With Social Media Platforms: We share necessary data with Meta/Facebook and other platforms to enable the features you request (such as publishing content).
• Service Providers: We may use third-party hosting and infrastructure providers who process data on our behalf under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you with our services. If you request deletion of your account, we will delete your personal data within 30 days, except for:

• Minimal logs retained for security and legal compliance purposes (up to 90 days)
• Information we are legally required to retain

6. Data Security

We implement reasonable technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure token storage, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (see our Data Deletion page).
• Disconnect: Revoke access to connected social media accounts at any time through our platform or directly through the social media platform's settings.

8. Third-Party Platforms

Our service integrates with third-party platforms such as Meta (Facebook/Instagram). Your use of these platforms is also subject to their respective privacy policies. We encourage you to review the privacy policies of any third-party services you connect to TitanGrowthAI.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]